Business Phone System
Freeway Communications is proud to be an authorized dealer of the amazing Digium Switchvox VoIP product line.
We’re extremely proud to be the recipient of the Digium Pinnacle Award for the third year in a row.
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A VoIP Phone System for Smart, Modern Businesses
Switchvox is designed for businesses just like yours. With enterprise class features, an all-inclusive pricing model, and an award-winning design, Switchvox isn’t just another business phone system, it’s the smarter way for your business to take advantage of Unified Communications (UC) and collaboration tools – without a high price tag. The included mobile softphone gives your employees the freedom to communicate how and where they need to.
Switchvox - Features
Digium’s Switchvox gives your company a robust UC feature set without the hassle and expense of complex licensing models. All Switchvox features are included for every user! No longer do you have to worry about the added expense of feature licenses if one of your staff members needs more functionality. Have a newly promoted employee who now needs to record calls? Great, just click a button to turn it on!
Click-to-dial any contact in your Contacts and Tags widget or directory panel.
Put a call on Hold using the button on your IP phone, or from the Switchboard. You can customize the Music on Hold that plays until you resume the call.
With Switchvox, you can easily transfer incoming calls or active calls to another extension using your deskphone, the Switchboard or the Switchvox Softphone. Set the transfer rules for incoming calls so you can check the call first, then transfer, transfer without checking, or send the call straight to voicemail.
Create 3-way conferences with your IP phone or your Switchvox Softphone.
With Call Parking, you can quickly make a call available to any extension. This is a great tool for when you need to go to another area of your building and pick up a different phone, or when you need to find someone else to help your caller.
You can use Switchvox extensions for paging and intercoms: overhead paging, direct to an extension, and 2-way intercom conversations.
Switchboard is a web-based user productivity tool. It gives every user a bird’s-eye view into the phone system and provides tons of call control and visibility features.
Enter a number and dial a number directly from the Switchboard.
Switchboard widget that allows you to control incoming calls by answering, sending them directly to voicemail, or ignoring them. The My Calls widget also allows a user to control active calls by placing them on hold, transferring, and recording on demand.
This Switchboard widget allows every Switchboard user to view calls parked and answer them with a simple click.
Device switch allows users to seamlessly move calls from one device to another.
The Chat panel lets you chat with you Switchvox co-workers to receive quick respondes.
Switchvox includes one-to-one video chat to add a new dynamic to your conversations.
With a Meet Me Conference Center, each of your phone extensions can have its own conference room. The extension-owner can even control the audio conferencing experience with announcement options, as well as specify who can talk in the conference.
Switchvox users can share their screen with other users on the system or external customers.
Users can have one-to-one video chats and screensharing sessions with people outside of Switchvox using the guest chat link.