The Comprehensive Suite of Infrastructure Management Services

For most small businesses under 100 employees in California, it is neither practical nor affordable to internally staff an IT department. Through our managed IT services, clients have access to a fully staffed and managed IT department at a fraction of the cost and receive a comprehensive suite of infrastructure management services including desktop and server support, network security, data protection, and email mobility services locally in Los Angeles, California.

This full-featured managed IT service enables clients to focus their resources on growing their business, not on managing their technical IT issues, all through an affordable and predictable flat-monthly subscription.

It's simple: Downtime, from one PC to an entire network = Financial loss. And our proactive, rather than reactive, approach enables high-availability and eliminates other IT problems-giving.

Freeway offers an affordable suite of IT support services to address all of the technical needs of small- to medium- sized businesses in California. We can resolve everything that an internal IT department would- and we can do more efficiently for a lot less money. In a nutshell- we become your virtual IT department.

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Managed IT Services - Desktop Support

Our standard desktops support includes:

  • Desktop policy management
  • Daily data backup of PCs
  • Daily Anti-virus protection updates
  • Daily Spam, malware and adware updates
  • Patch Scans and Deployment
  • Access management
  • Daily Operating system updates
  • Software updates and distribution
  • Ongoing Asset tracking
  • Software inventory and license management
  • Active directory management
  • Desktop imaging for quick disaster recovery
  • Online case/issue management
  • Unlimited remote control support

We offer a complete IT solution for managing the overall health of each computer in your organization anywhere in California. Freeway addresses all of the mundane but critical tasks necessary to help ensure that your computers are functioning properly, are adequately protected, and are backed up daily. Our remote access software allows us to connect to your employee's computers no matter where they are at in California to assist them with their technical issues, as long as they have access to the internet. Here are some of the critical tasks we perform for you under our simple IT support flat-fee pricing structure.

Managed IT Services - Network Support

Our network support includes:

  • Network device management
  • Router management
  • Firewall management
  • Anti-Virus Management
  • VPN management
  • Asset tracking
  • Intrusion Detection
  • Complete Networked Device Inventory
  • Wireless management
  • Disaster Recovery planning and management

Freeway proactively monitors your network to make sure it is running smoothly 24 / 7, 365 days a year. Our IT experts locally in California will support your network system from network device management to disaster recovery management in order to keep your business in reliable transactions anytime. That is necessary for all of your workers to do their best comfortably.

Managed IT Services - Email Service and Support

We offer both hosted and non-hosted email solutions in Los Angeles, California to best fit your Email needs. If you own email servers, we can manage the email servers located at your offices, or conveniently offer you a completely hosted email solution. We have the expertise to manage Microsoft Exchange as well as Linux-based email. Our email service and support is designed to make sure you have access to your email at all times. We offer support for Microsoft Outlook clients as well as can provide you with affordable hosted web-based email accounts that are highly accessible. We realize that having access to your email at all times is critical to the success of an organization and treat all email issues with high priority.

Managed IT Services - Email Spam/Virus Filtering

Benefits of Email Filtering:

  • 99.9% spam reduction
  • Protect your data and reduce liability
  • Increased employee productivity
  • No software or hardware to install or configure

Our email filtering service provides you with ultimate in protection from unwanted spam and harmful email viruses. With our managed IT service, end users can manage their own spam quarantines through a web interface so important emails are never lost.

Managed IT Services - Email Archiving

Email is critical to your organization communication, however it can bring with it a host of new issues; dealing with storage limits, periodic backups, problematic PST files, access to old emails, regulatory compliance and eDiscovery requests just to name a few. Failure to address these problems effectively can bring serious repercussions. Freeway's email archiving service can enable you to maintain an active of all corporate email correspondence. This can significantly reduce the demands on your email server and enable you to meet the growing number of legal requirements and eDiscovery request.

Managed IT Services - Web Content & Desktop Monitoring Services

Do you know if your employees are surfing the web while at work? Do you know if they are visiting pornographic websites? Do you know if they are downloading music and watching videos?

If your employees are surfing the web, they are most likely not being productive for your business which affects your bottom line. If they are downloading music and videos, they are taking away valuable internet bandwidth causing your network to run slower as well as taking up hard drive space. Most importantly employees visiting sexually explicit sites at work exposes your organization to unnecessary legal risks such as sexual harassment claims.

Even if you knew about these things, can you really do anything about it? Yes, now you can with Freeway's Web Content Filtering and Desktop Monitoring Service. We can specify which web sites employees are permitted to visit and block the rest. We can even customize the list by user. We can block certain types of content from being downloaded such as music and video files.

In addition we can provide software that will allow you to monitor every keystroke, email and IM conversations and include keyword alarm email notifications. You can literally 'watch' what your employees are doing during the day.

Bottom line, our filtering & monitoring services can provide you with more control over your work environment so you can manage your employees, ultimately improving productivity and reducing risk.

Managed IT Services - Secure Instant Messaging

Did you know that most of the freely available instant messaging services like Yahoo IM are not secure? It is important to understand that these services leave your network open for threats and abuse. Freeway offers a simple and affordable secure instant messaging service that you can deploy across your company to every employee, regardless of where they work. We can even provide you tools to monitor what is said by the users and alert you when certain keywords are typed in. Now you can protect your network against outside threats and protect yourself from certain legal risks as well.

Managed IT Services - Wireless Device Synchronization

Freeway offers an affordable service to provide real-time synchronization of your PDA with your calendar and contacts. It is a very useful service for employees that rely heavily on their PDA devices. In addition it works with iPhones, Blackberry Devices and Window Mobile devices, allowing employees to choose their preference of mobile device yet still keeping everyone's calendars and email synced.

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Good Price, Good Support & Good Solution - It's the best choice.

Call today for more information about ip services, business network, data backup, colocation, Ethernet, business phones!
(855) - Freeway