- Trouble Ticket -
Report Service Trouble
We will call you back within 1 hour with a update on your trouble ticket.
For circuits that are down or other urgent issues,
Call
877-777-1199
( Please follow the prompts )
Please fill out the following form ( * means a required field ).
Main Number/Circuit ID needing repair*
E-mail Address*
First Name*
Last Name*
Company*
Address1*
Address2
City*
State*
Country*
Contact Phone Number*
Previous Ticket Number, if applicable
Please select a trouble description(s) from below*
NO Dial Tone
My T1/DSL is down
My Ethernet is down
I can't call out
I can't be called
I can't connect to the Internet
Other Trouble (Describe below)
Problem is limited to this line/circuit?
YES
NO
Do all telephones connected to
this line/circuit experience the same problem?
YES
NO
Please provide detailed description of problem*
What is a convenient time to visit the office
if we have to dispatch a technician?
Date :
Time :
AM
PM
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1
2
3
4
5
6
7
8
9
10
11
12
:
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00
15
30
45
SUBMIT
Thank you
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Freeway.com Custormer Service
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